Shipping & Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To organise to get our courier to pick up your product at your expense please email firstname.lastname@example.org. Alternatively you can send your product to: Irish Garage Equipment A12 The Square Greenogue Business Park, Rathcoole, Co. Dublin, Ireland.
Depending on the circumstances there may be a restocking fee of up to 15%. This does not apply to new unopened items and most other items. Please give us a call to verify in your case.
All items carry a 12 month warranty and can be returned for repair within 12 months. Please email email@example.com or call (01) 2572171.
To complete your return, we require a receipt or proof of purchase
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
*Your warranty is void if the item is not serviced in accordance with the manufacturers guidelines, or if your item was used outside its parameters. (We may still be able to repair your item, just not under warranty.)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds:
If you have not received your refund yet, please contact us at firstname.lastname@example.org
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We can ship to virtually any address in Ireland, all 32 counties.
The large majority of orders are shipped within 1-2 working days of the placement of the order.
Delays may be experienced due to high volumes of orders during certain times of the year and/or if items are out of stock, we will endeavour to contact you as soon as possible with updated information.
Larger items are sent on a pallet for delivery usually within 2 days.
Larger non pallet-able items (for example a car lift ) may be delivered in our own delivery vans, depending on your location shipping can take up to 1 week.